Published
Last 1 week
Last 30 days
Latest 24 hours
Industry
Banking, microfinance, insurance jobs
Computers, software development and services jobs
Non-profit, social work jobs
Published
Profession
Industry
Seniority
Accounting, finance, banking, insurance Jobs in Kenya
3
jobs
HF Group
Home Loan Specialist
Nairobi, Kenya
Mogo Kenya Limited
Loan Officer Intern
Kisii, Kenya
Mogo Kenya Limited
Loan Officer Intern
Bomet, Kenya
Canonical
CLOSEDFinancial Planning & Analysis - Lead Analyst - Tech Sector
Nairobi, Kenya
Britam
CLOSEDClimate & Inclusive Insurance Specialist
Nairobi, Kenya
I&M Bank
CLOSEDHead, Financial Institutions
Nairobi, Kenya
Flone Initiative
CLOSEDGrants And Partnerships Officer
Nairobi, Kenya
KCB Group
CLOSEDHead, Fundraising
Nairobi, Kenya
Get personalised job alerts directly to your inbox!
West Indian Ocean Cable Company ( WIOCC)
CLOSEDTax Accountant
Nairobi, Kenya
Closing: May 9, 2024
5 days remainingPublished: Apr 26, 2024 (8 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
Sign up to view job details.
Key Competencies and Skills
General Competencies
- Effective communication an influencing skill.
- Selling and Negotiation skills.
- Good organization and administrative skills.
- Great analytical skills.
- Ability to work with minimal supervision.
- High integrity and reliable.
- A strong team player.
Technical Competencies
- Experience as a mortgage loan officer or in a similar role.
- Previous experience in sales or customer support is an asset.
- Commercial Acumen.
- Experience in development of market intelligence reports.
- Knowledge of Banking and Business Operations: Well-rounded knowledge of all the Banks’ products, operations, and processes and excellent knowledge of bank policies and procedures to consistently achieve the required compliance standard.
- Basic Credit Skills; Good knowledge of personal and business credit underwriting and portfolio management.
- Customer Service skills.
Minimum Qualifications, Knowledge and Experience
- Bachelor’s degree in Finance, Economics, Business Administration, Accounting or related field of study.
- At least 2 years’ experience in a similar role.
Responsibilities
Key Competencies and Skills
General Competencies
- Effective communication an influencing skill.
- Selling and Negotiation skills.
- Good organization and administrative skills.
- Great analytical skills.
- Ability to work with minimal supervision.
- High integrity and reliable.
- A strong team player.
Technical Competencies
- Experience as a mortgage loan officer or in a similar role.
- Previous experience in sales or customer support is an asset.
- Commercial Acumen.
- Experience in development of market intelligence reports.
- Knowledge of Banking and Business Operations: Well-rounded knowledge of all the Banks’ products, operations, and processes and excellent knowledge of bank policies and procedures to consistently achieve the required compliance standard.
- Basic Credit Skills; Good knowledge of personal and business credit underwriting and portfolio management.
- Customer Service skills.
Minimum Qualifications, Knowledge and Experience
- Bachelor’s degree in Finance, Economics, Business Administration, Accounting or related field of study.
- At least 2 years’ experience in a similar role.
- Providing home loan solutions to customers looking to purchase property by evaluating customer's financials.
- Taking the potential customers through our products and services as well as helping them make decisions as to what best suits their needs.
- Assisting the customers with the mortgage loan application process.
- Reviewing loan applications, verifying information, and determining eligibility.
- Onboarding new customers and assisting the customers with the initial step in the mortgage application.
- Conduct branch Home Loan marketing campaigns and participate in country-level campaigns.
- Manage customer queries and complaints by taking ownership, escalating where necessary, and resolving in a timely manner.
- Actively updating customers on changes in policy, eligibility, application status, or any other information.
- Ensure compliance with confidentiality policies throughout the process.
- Build a supportive referral network (e.g. with clients, developers, and real estate agents).
- Resolving customer issues in a timely manner.
- Achieve operational rigor excellence in all aspects of procedures and processes are undertaken to ensure satisfactory audit.
- Attending promotional events, to showcase our mortgage proposition and ensure conversion of leads derived from the activation.
- Creating weekly, monthly, and annual reports
- Other duties as assigned.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.